Service Request

Solar System Service & Support

At Vantage Point Solar, we help all solar homeowners — whether we installed your system or not. If your system isn’t working properly or you just want a professional check-up, our team is here to keep your energy running strong.

Our Service Includes:

Electric Bill & Plan Review

Ensure you’re on the best solar buyback program to maximize savings.

360° System Inspection

Check panels, wiring, inverters, roof mounts, and more for damage or issues.

Production vs. Consumption Analysis

Compare your solar output to your energy use to confirm your system is meeting your needs.

Battery Backup Check

Test battery health and performance. If you don’t have one, we’ll show you why every Texas solar system should have a backup battery.

Inverter & Monitoring Diagnostics

Resolve error codes and restore monitoring app connectivity.

Detach & Reset

If panels are damaged or need replacement, we’ll safely remove them, install new panels, and ensure your system is running at peak efficiency.

Warranty & Repair Support

Help with claims and coordinate necessary repairs.

When to Contact Us

Low or no power production
Higher electric bills than expected
Error messages on your inverter
Monitoring app not working
Visible damage to panels or wiring
Battery not charging or storing power
After severe weather events
Damaged panels needing replacement